Package Includes:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Guaranteed Ugreen quality! I've never had any problems with their products and the cables are top notch. Everything is working and the cable is sturdy.
As always, perfectly, once I took Ugrin-you can't take another. Thank you!
The nylon lattice seems to be of worse quality than the other cables I have. But still this brand never let me down.
Very good price quality ratio
Very good product. Well packaged. Shipping method excellent. Congratulations. Five Stars.
Excellent product and great quality as always. They never cease to amaze me. Very good design. 100/10. Continue like this and do not lower the quality of your products.
Trohi Girshe nizh siliconovy, ale akuratny. Shipping without any problems. Bought Old mass ceremonies for the deputy.
A normal product can be known to whom you want to buy everything
The order was delivered to the "five" store. Moscow in 10 days. Item as described. Did not communicate with the seller. Satisfied with the purchase.
This brand never disappoints
The product is just what was published arrived in good condition and well packaged works quite well. It was delayed to arrive due to problems of the local carrier but still I am happy for the purchase
The class beautiful Cable, the phone and the host are satisfied. Thank you.
In ten days of the mail. I took JBL for removable speakers, this is not the first time I take an excellent cable. In General, I stick to the idea if you need a cable, it is better to take from ugreen.
As always-top for your money, quality is on top
Without turning off, the ale turned the penny. Yakass is logical for the mercy of the Bula.
Everything is great. Samsung S10E fast charging works.
Excellent cable, minimum loss.
Al
The cable is super. Took it not the first time. I recommend it. Enough for about 2 years. Came fast
The article is as described. We already know that the Ugreen company is synonymous with quality. Is the second cable I ask for. I asked for the first cable more than a year ago and I have not had any problems.
Cable is just as advertised. Pleased with this purchase and would recommend it to others who are considering it..
Very good cable, works fast charging. 5 +++
Super quality👍👍👍 Fast charging supported⚡
Arrived in intact condition Thanks to seller
Came very fast! The seller is super!